Privacy Policy

This Privacy Policy describes how Chamkaan ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from chamkaan.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with an updated "Last updated" date.

How We Collect and Use Your Personal Information We collect personal information to provide and improve our Services. The information we collect and use depends on how you interact with us:

1. Information We Collect Directly from You:

Name, address, phone number, email
Order details (billing/shipping address, order number, etc.)
Account info (username, password)
Wishlist and cart items
Customer support queries

2. Information We Collect Automatically: We use cookies and similar technologies to collect:

Device and browser type
IP address
Site usage and interaction

3. Information We Obtain from Third Parties: We may receive data from:

E-commerce platforms (e.g., Shopify)
Payment processors
Advertising and analytics partners

Use of Your Information: We use your data to:

Fulfill orders and provide services
Communicate order status and support
Send promotional messages (with consent)
Detect and prevent fraud
Analyze and improve our Services

Cookies help us personalize your experience. You can disable cookies in your browser, which may affect site functionality. See Shopify's Cookie Policy at https://www.shopify.com/legal/cookies.

How We Share Your Information: We may share your information with:

Vendors and partners (e.g., shipping, payment, analytics)
Marketing platforms (e.g., email, SMS)
Legal authorities (when required by law)
In case of business transfers or legal proceedings

User Generated Content: Any product reviews or content you post publicly on our site may be accessible to others. We are not responsible for any third-party use of such content.

Third-Party Links Our site may link to external websites. We are not responsible for their privacy practices or content. Review their policies before interacting with them.

Security and Data Retention: We take appropriate measures to protect your data. However, no system is completely secure. We retain data as long as needed for legal and operational reasons.

International Users: Your data may be stored or processed outside your home country, including the United States. We use legal safeguards when transferring data internationally.

Complaints: If you have concerns about how we handle your data, contact us using the details below. You may also contact your local data authority if needed.

WhatsApp: +91 9274460042
Email: connect.chamkaan@gmail.com
Address: B3/A-504, Gadhpur Township, Surat, Gujarat - 394180

Last Updated: April 16, 2025